Summarised & Supported Contact

Is supported contact right for your family?

Supported Contact allows for children and their absent family to spend time together with a low-level supervision. Although it is facilitated by our qualified team members, there is no specific observation, monitoring or evaluation. This is why supported contact is only suitable in situations where no risk has been identified, or where families have already had considerable supervised contact prior.

During supported contact, parents or carers are responsible for the children but our team is in the background and available to offer help, support and assistance if it is needed. Supported contact can take place at our Family Time centre, or can be supported by us in the community.

Need a little more involvement from our team?

As part of our supported contact, we can offer summarised contact, in which our team will observe the contact time and write a short summarised report for you to take away. This is ideal for those who have recently moved from supervised to supported contact.

What our reports include:

Whether all parties arrived on time

Who was present for the session

How the initial contact went and the response

The presentation of the child and parent/carer

What happened during the contact

Any emotions that were visible

What happens after supported contact?

If supported contact works well for you and your child, and all parties feel great progress has been made, we’d look to help you move towards a more open form of Family Time known as community contact. There’s never any pressure from us to move to community contact, so rest assured that there’s no time limit on the supported contact we provide.

Next Steps

Feel that supported contact is right for you? Reach out to a member of our team who will be happy to guide you through the next steps.

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