Our Approach

Bringing children and their family members together

We’re on a mission to be more than just a place where family members meet their children.  We want to bring children and their family members together again for the long term, by being the vital support system that they need when they need it most.

Unlike regular family time centres, we aim to support families from the moment relationships breakdown, way before a child contact order is in place. No more costly and emotionally draining court battles that lengthen the time children don’t see their family members. Just professionally developed and child-led contact plans that nurture and rebuild relationships in a safe and secure environment.

Removing the need for lengthy court battles

Our expertise, knowledge and professional qualifications mean that you don’t need legal representation for the whole process to see your children*. See how our process compares.

*referral evaluation dependent

Court Process

  • Need a solicitor

  • CAFCASS often involved

  • Multiple court visits

  • Unaffordable legal fees

  • Face to face between parties required

  • Process often takes between 6 and 12 months*

  • Time and location dictated by court

*Times may vary by court and legal entity. In recent months we have seen a rise in further delays.

Vs.

Our Process

  • Limits the need for legal representation

  • Self - referral

  • Affordable fees

  • Option to split costs 

  • First contact within 3 weeks*

  • Times to suit both parties

  • No face to face between parties required

  • Family mediation available if required which can start whilst contact is put in place and can support with the development of a parenting plan

*The first contact can take place within 3 weeks after the initial enquiry if all parties complete the relevant parts of the process on time.

How our process works

Initial enquiry

Call from one of the family time team

Referral form completed and payment taken

Referral evaluation

Contracts for both parties signed

Decision made and type of services agreed

Pre-contact visit and discussion with resident and non-resident separately

Family Time team member assigned

Contact dates and times agreed between both parties

Contact takes place

Review of Family Time

Mediation referral if required

“I used the centre from March-May this year and found the staff very friendly and helpful, there is a lot of items for the children to play with and nothing is too much trouble if you require any help or assistance, I would highly recommend this centre if you require this service.”

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